PHOTONOTICE.COM USER PRIVACY NOTICE.
Photonotice.com is operated by the Redflex Group of Companies.
Who is Redflex?
Redflex Holdings Limited (ABN 96 069 306 216 ("Redflex") is an Australian public company listed on the Australian Securities Exchange whose registered office address is at 31 Market Street, South Melbourne, Victoria, Australia 3205. Redflex has subsidiaries in the United States of America (U.S.), Australia, United Kingdom (U.K.) and various other regions and countries (collectively, the "Redflex Group"). When we say "Redflex", "we" or "us" in this document, we mean Redflex Holdings Limited. The following are some of the companies in the Redflex Group and the countries in which each operates:| Company | Country |
|---|---|
| Redflex Holdings Limited | Australia |
| Redflex Traffic Systems Inc. | U.S. |
| Redflex Traffic Systems Pty Ltd | Australia |
| Redflex Traffic Systems Limited Limited | U.K. |
Introduction
Redflex has prepared this User Privacy Notice (“Notice”) to be provided to Users of Redflex websites photonotice.com, sgphotonotice.com, alcyon.photonotice.com, and associated domains (collectively, the “Website” or “Websites”).
We think it is very important that you understand how we use your personal data, and we take our obligations in this regard very seriously. The purpose of this Notice is therefore to give you information about how Redflex collects, processes, stores and otherwise uses information we collect, and your potential rights in relation to that information.
We recognize that the User’s ("your") privacy is important and the User (“you”) cares how information about you is used. We are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and to assist you in making an informed decision about the information you share with Websites. Please note that by using this Website you are accepting the practices described in this Privacy Notice.
Collection and Processing of Personal Information
We process personal data only in compliance with applicable privacy and data protection laws, including the California Consumer Privacy Act (“the CCPA”) and the Federal Driver’s Privacy Protection Act (“the DPPA”). We are also bound by other legislations (Federal and State) which may likewise require us to meet privacy obligations. Redflex will ensure it complies with the law in respect of privacy.
Categories of Personal Information and Purpose of Collection
| Categories of personal information collected or recevied | Source/method of collection | Business purpose |
|---|---|---|
| Provided by the User (you) to access the Website | To process your request to review or pay your citation or notice through the Website. |
| Collected when you pass through and activate one of our enforcement systems. | We are required to collect and process this information in order to perform contractual obligations / automated enforcement services in accordance with customer contracts and to comply with municipal or state audit requirements. Our customers include certain municipal and government agencies. |
| Collected automatically when you access the Website | For debugging to identify and repair errors with the Website and improve and enhance the service provided by the Website To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or provide evidence for future prosecution for those responsible for that activity To audit your interaction with the website |
| When you contact our service center by phone | To facilitate communication or a request you make. To audit your interaction with our services To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or provide evidence for future prosecution for those responsible for that activity |
| Received from payment processing service. | Provided as confirmation and reconciliation of payments processed through third-party data processors. |
The Website is not directed toward children and we do not knowingly collect information from children under 16.
We may receive personal information if you use any other websites we operate, or which are linked to or other services we provide.
Distribution of Personal Information
Redflex does not rent, sell or trade any personal information about you to third parties for their commercial purposes.
Where directed by the User, we may disclose information to third parties assisting in the processing of a transaction initiated and requested by the User - (e.g. payment service providers).
We also work with third parties (including, for example, law enforcement customers, business partners, payment processors, analytics providers and search information providers) and may receive personal information from them. Our customers include certain government agencies.
In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Redflex and/or our systems and customers, or to ensure the integrity and the operation of its business and systems, we may access and disclose any information we consider necessary or appropriate.
We are part of the global Redflex Group, and other entities in this group may be involved in delivering the service to you. To ensure that the services to you can be completed, your information may be shared with any of the entities within the Redflex Group. Where we do share data in this way, however, it is our policy to limit the categories of individual who have access to that personal information.
We may use de-identified information to undertake internal research for technological development and demonstration.
What Security is Provided
We are committed to protecting the security of the User’s personal information. Transactions on the Websites are secured through Transport Layer Security (TLS, formerly SSL) encryption, to protect transactions from being accessed by unauthorized parties. Please note that most Internet browsers also offer security alerts that permit the User to determine whether or not the User’s transmission is secured.
Cookies and Trackers
Cookies are small data files placed on the User’s hard drive by a website so that the User’s browser can be uniquely identified. The Website may use cookies for the purposes of making the site easier to use. At the moment, cookies are the only way to identify a unique anonymous visitor to the Website site and to understand how they navigate the website. An anonymous user to the Website remains anonymous in all cases. The Website does not attempt to identify visitors if they do not voluntarily submit their information to The Websites for the purposes of performing a transaction or accessing a feature. With most Internet browsers the User can erase cookies from the User’s computer’s hard drive, block all cookies from being placed on the User’s computer or receive a warning when a web site attempts to place a cookie on the User’s computer. Whether or not to accept a cookie on the User’s computer is up to the User. However, some features and services may not function properly if the User’s cookies are disabled.
Trackers are programs that recognize a unique piece of information contained within a cookie placed on the User’s hard drive by another web site. The Website does not use trackers.
Rights in Relation to Personal Information
If you are a resident of California or another jurisdiction where similar rights apply, you may have a number of rights in relation to your personal information. Rights can differ by jurisdiction and may not apply in all instances, but can be summarized in broad terms as follows:
Right of Disclosure or Access
You may have the right to confirm with us whether your personal information has been collected, and if so, to request access to that personal information including the categories of personal information collected, the business use, and the recipients or categories of recipients with whom it may be shared.
Right to Request Deletion
You may have the right to ask us to delete certain personal information concerning you.
Right to data portability
You may have the right to receive personal information concerning you, which you have provided to us, in a structured, commonly used and machine-readable format.
Your State Privacy Rights
Certain state privacy laws require that we provide such state residents specific information about how we use their personal information.
Categories of Personal Information that We Collect, Disclose, and Sell
Below please find the categories of personal information about state residents that we collect, sell, and/or disclose to third parties or service providers for a business purpose.
| Categories of personal information | Do we collect? | Do we disclose to a 3rd Party for a legitimate business purpose? | Do we sell? |
|---|---|---|---|
| NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. | YES | NO | NO |
| CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information, | YES | NO | NO |
| PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as race, color, sex, age, religion, national origin, disability, citizenship status, and genetic information. | NO | NO | NO |
| PURCHASE HISTORY AND TENDENCIES: Commercial information, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | NO | NO | NO |
| BIOMETRIC INFORMATION: Physiological, biological, or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including DNA, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. | NO | NO | NO |
| USAGE DATA: Internet or other electronic network activity information, including, but not limited to, and information regarding a resident’s interaction with Peasy websites and mobile applications. | YES | NO | NO |
| GEOLOCATION DATA: Geographic location information about a particular individual or device | YES | NO | NO |
| AUDIO/VISUAL: Audio, electronic, visual, thermal, olfactory, or similar information. | NO | NO | NO |
| EMPLOYMENT HISTORY: Professional or employment-related information. | NO | NO | NO |
| EDUCATION INFORMATION: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). | NO | NO | NO |
| PROFILES AND INFERENCES: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | NO | NO | NO |
California Consumer Rights under the California Consumer Protection Act (“CCPA”) and California Privacy Rights Act (“CPRA”):
California law gives consumers the right to make the following data subject requests:
- Access. You have the right to know what personal information the business has collected about you. While our California Privacy Policy details the personal information we collect about all California consumers, you have the right to make a request to know and get access to information that is specific to you, should we have any.
- Correction. You may request that we correct inaccurate information we maintain about you, subject to some exceptions and, if necessary, independent verification.
- Non-Discrimination. You have the right not to be discriminated against if you exercise any of the rights conferred by the CPRA. Please note that a legitimate denial of a request for information, deletion, or to opt out is not discriminatory, nor is charging a fee for excessive or repetitive consumer requests as permitted by the CPRA.
- Deletion. You have the right to request that we delete personal information we have collected from you, subject to certain exception. For example, we will not delete any personal information required to provide our services to you or that we must maintain to comply with our legal obligations. We will notify you following submission of your request if this is the case.
- Limitation. In some instances, you have the right to limit our use or disclosure of Sensitive Personal Information.
- Opt-Out of the Sale/Sharing of Your Personal Information. If we have sold or shared personal information about you, you have the right to opt out of the sale or sharing of that personal information. To exercise your opt-out rights, please visit our Do-Not-Sell My Personal Information form.
Personal Information of Minors. Our Website and other business offerings, including our Services, are not intended for children or minors under the age of 18+ years old.
Additional California Privacy Rights. California Civil Code Section § 1798.83 permits users of our web site that are California residents to request certain information regarding our disclosure of personal information to other parties for their direct marketing purposes. To make such a request, please send an email to privacy@verramobility.com with the subject 'Shine the Light Request'.
You can submit a data subject request by:
- Filling out Verra Mobility’s Request Form;
- Calling us toll-free at: 1-833-99-PEASY (1-833-997-3279);
- Emailing us at privacy@verramobility.com;or
- Writing us at VRRM, Attn: Privacy Office, 1150 North Alma School Road, Mesa AZ 85201
After we receive your request, to ensure the security of the information we store and consumers’ privacy, we will verify that you are appropriately affiliated with the subject of the request, either as the consumer or as an authorized agent or guardian of the consumer. We may ask you to provide a few pieces of information to confirm your identity in our records. You may designate an authorized agent to exercise your rights under the CCPA on your behalf. You must provide the authorized agent written permission to exercise your rights under the CPRA on your behalf and we may deny a request from an agent on your behalf if we cannot verify that they have been authorized by you to act on your behalf. Even if you use an authorized agent to exercise your rights under the CCPA on your behalf, pursuant to the CCPA we may still require that you verify your own identity directly to us. This provision does not apply if you have provided a power of attorney under the California Probate Code.
The CCPA and CPRA prohibit discrimination against California consumers for exercising their rights under the CCPA and CPRA. We do not discriminate against California consumers when they exercise their CCPA and CPRA rights.
Commonwealth of Virginia Consumer Rights under the Virginia Consumer Data Protection Act (VCDPA) and other applicable Virginia laws:
- To confirm whether we are processing your personal information.
- To access your personal information and obtain a copy of it (where the processing is carried out by automated means).
- To correct inaccuracies in your personal information.
- To delete the personal information, we have collected from or about you.
- To opt out of the processing of your personal information for purposes of targeted advertising
- To opt out of the sale of your personal information.
- To opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
Exercising Your Privacy Rights. You may make a request at any time to exercise your privacy rights listed above by contacting us as indicated in this Privacy Notice. We will respond to your request within 45 days of receipt (if properly submitted). If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. In all cases, we will complete your request within 90 days from the date of our receipt of your properly submitted request. If we decline to act regarding your request, we will inform you of our decision and the reason for it, along with instructions on how you may appeal our decision.
Sale of Personal Information.Virginia residents acting within their individual capacity may opt out of the sale of their personal information. 'Selling' means we exchange your personal information to third parties in exchange for money. Based on this definition, we Do NOT sell your personal information to third parties.
You can submit a data subject request by:
- Filling out Verra Mobility’s Request Form;
- Calling us toll-free at: 1-833-99-PEASY (1-833-997-3279);
- Emailing us at privacy@verramobility.com;or
- Writing us at VRRM, Attn: Privacy Office, 1150 North Alma School Road, Mesa AZ 85201
Colorado Consumer Rights under the Colorado Privacy Act (CPA) and other applicable Colorado laws:
- To confirm whether we are processing your personal information.
- To access your personal information and obtain a copy of it.
- To correct inaccuracies in your personal information.
- To delete the personal information, we have collected from or about you.
- To opt out of the processing of your personal information for purposes of targeted advertising.
- To opt out of the sale of your personal information.
- To opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you
Exercising Your Privacy Rights. You may also make a request at any time to exercise your privacy rights listed above by contacting us as indicated in this Privacy Notice. We will respond to your request withing 45 days of receipt (if properly submitted). If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. In all cases we will complete your request within 90 days from the date of our receipt of your properly submitted request. If we decline to act regarding your request, we will inform you of our decision and the reason for it, along with instructions on how you may appeal our decision.
Sale of Personal Information. Colorado residents acting within their individual capacity may opt out of the sale of their personal information. 'Selling' means we exchange your personal information to third parties in exchange for money or something else of value. Based on this definition, we Do NOT sell your personal information to third parties.
You can submit a data subject request by:
- Filling out Verra Mobility’s Request Form;
- Calling us toll-free at: 1-833-99-PEASY (1-833-997-3279);
- Emailing us at privacy@verramobility.com;or
- Writing us at VRRM, Attn: Privacy Office, 1150 North Alma School Road, Mesa AZ 85201
Connecticut Consumer rights under the Connecticut Data Protection Act (CTDPA) and other Connecticut laws:
- To confirm whether we are processing your personal information.
- To access your personal information and obtain a copy of it.
- To correct inaccuracies in your personal information.
- To delete the personal information, we have collected from or about you.
- To opt out of the processing of your personal information for purposes of targeted advertising.
- To opt out of the sale of your personal information.
- To opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. You can submit an opt out request.
Exercising Your Privacy Rights. You may make a request at any time to exercise your privacy rights listed above by contacting us as indicated in this Privacy Notice. We will respond to your request withing 45 days of receipt (if properly submitted). If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. In all cases we will complete your request within 90 days from the date of our receipt of your properly submitted request. If we decline to act regarding your request, we will inform you of our decision and the reason for it, along with instructions on how you may appeal our decision.
Sale of Personal Information.Connecticut residents acting within their individual capacity may opt out of the sale of their personal information. 'Selling' means we exchange your personal information to third parties in exchange for money or something else of value. Based on this definition, we Do NOT sell your personal information to third parties.
You can submit a data subject request by:
- Filling out Verra Mobility’s Request Form;
- Calling us toll-free at: 1-833-99-PEASY (1-833-997-3279);
- Emailing us at privacy@verramobility.com;or
- Writing us at VRRM, Attn: Privacy Office, 1150 North Alma School Road, Mesa AZ 85201
Utah Consumer rights under the Utah Consumer Privacy Act (UCPA) and other applicable Utah laws:
- To confirm whether we are processing your personal information.
- To access your personal information and obtain a copy of information you previously provided to us.
- To delete the personal information, we have collected from or about you.
- To opt out of the processing of your personal information for purposes of targeted advertising.
- To opt out of the sale of your personal information.
Exercising Your Privacy Rights. You may make a request at any time to exercise your privacy rights listed above as indicated in this Privacy Notice. We will respond to your request withing 45 days of receipt (if properly submitted). If we need more time to process and respond to your request, we will notify you of that fact along with the reason for the delay. In all cases we will complete your request within 90 days from the date of our receipt of your properly submitted request. If we decline to act regarding your request, we will inform you of our decision and the reason for it, along with instructions on how you may appeal our decision.
Sale of Personal Information.Utah residents acting within their individual capacity may opt out of the sale of their personal information. 'Selling' means we exchange your personal information to third parties in exchange for money. Based on this definition, we Do NOT sell your personal information to third parties.
You can submit a data subject request by:
- Filling out Verra Mobility’s Request Form;
- Calling us toll-free at: 1-833-99-PEASY (1-833-997-3279);
- Emailing us at privacy@verramobility.com;or
- Writing us at VRRM, Attn: Privacy Office, 1150 North Alma School Road, Mesa AZ 85201
To exercise any of these rights, please contact us as stated below.
How to Contact us
If you have concerns or questions regarding this Privacy Notice or if you would like to exercise your rights as a data subject, you can get hold of the right person here:
Verra Mobility Privacy Office
1150 North Alma School Road
Mesa, Arizona 85201 USA
Email: privacy@verramobility.com
Telephone: +1 (503) 596-4566
Conditions of Use and Changes to this Notice
Your visit and use of The Websites is subject to this Privacy Notice and Terms and Conditions of use. Please note that this Privacy Notice may change from time to time. When Redflex posts any changes it will revise the "last updated" date at the top of this webpage. Photonotice.com may provide a more prominent notice if the changes to this Privacy Notice are significant.
